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Returns & Exchanges

At Every Step Counts™, we want you to be completely satisfied with your purchase. If your order isn't perfect, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

  • 3.
    Print and Attach Label

    Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return package.

  • 4.
    Drop Off and Track

    Take your package to the nearest authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.