Frequently Asked Questions
Everything you need to know about shopping with Every Step Counts™
What is the standard shipping timeframe?
We process orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.
How can I track my order?
Once your order ships, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
Every Step Counts™ offers a 30-day return policy. Items must be in their original, unused condition with all packaging intact to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Quality is our priority. All Every Step Counts™ products come with a 1-year limited warranty against manufacturing defects from the date of purchase.